Proactive Conversations Online Course
Full online training that can be accessed anytime, anywhere.
Program Experience
Give your people up-leveled communication skills on their own schedule.
Best For
Executives, managers and individual contributors
Format
Online course platform or delivered directly via your LMS
Length
9 modules completed over a total of 2.5 hours
Process
Pre-recorded content with handbooks and guides
Group Size
Unlimited
Overview
Our online training program is for those who are ready to learn the 5 Step Proactive Conversations method to avoid conflict and build deeper trust without taking extra time away from work.
Our self-guided training includes 9 modules of content that teaches the full 5 Step Method in bite size pieces to be learned any time.
Participants learn through a combination of on screen content and spoken instruction that blends conceptual frameworks with real-world examples that make it easy to see exactly how it maps to daily life.
We not only provide you with game-changing content we also include detailed guides and worksheets.
Supporting materials in the form of detailed guide books and step-by-step worksheets that reinforce key learnings and provide space for deeper reflection.
What You’ll Learn
Our expertly designed course builds knowledge, skills and abilities to help you become a “Proactive Communicator”.
By the end of the program you will know how to do things like:
Identify qualities and traits of Proactive vs. Reactive Conversations
Share (and live!) the 10 Principles of Proactive Conversations
Effectively use the 5 step Proactive Conversations process at work
Prioritize relationships over being right
State facts, not judgements or assumptions to avoid misunderstanding
Respectfully say "no” and set boundaries to stop burnout and overwhelm
Define personal needs and clearly state them with colleagues and employees
Label and share emotional states to create a deeper connection to self and others
Make clear, attainable and proactive requests from team members and direct reports
Implementation
With a background in change management, learning and development and employee communications, we understand what it takes to make training programs work.
Our teams go above and beyond to make sure you have everything you need to create a stellar experience that people will rave about…and that impacts the bottom line.
That’s why we provide:
Pre-course kick off session to guide course roll-out and communication
Pre and post training communication templates to inform and engage
Post training review session with key stakeholders to share course data and recommendations
OPTIONAL: Group Coaching Integration Circles to answer questions, provide hands-on coaching, peer-to-peer feedback and real-time practice.
FAQs
What makes this communication training different?
Unlike other communication trainings that focus exclusively on skill building, our program creates a fundamental shift in the way people think about communication, at work and in life. When people complete our program, they not only have the ability to have more powerful, connected discussions, but they also discover a new way of understanding themselves and the world around them.
Is this only for executives or leaders?
Proactive Conversations is for everyone. You can be a member of the C-Suite, or an individual contributor. Either way, you’ll be able to apply what you learn in your day-to-day interactions with co-workers and customers.
How long is the training?
We have training programs that range from 2 hours to 2 days depending on how deep you want to go. Our full training also includes an optional 4-week integration program to help you or your team members apply the method in real-time.
Can we customize the content to our company or team?
Although we do not alter our method or training content, we do create customized examples and scenarios based on your company or team’s uniqueness for in person trainings only.
How do you price the training?
Our training programs have a minimum investment and we do offer large group discounts and non-profit pricing options. Reach out to us for more information to get a custom quote.
Do you offer facilitator training programs?
It’s in the works! We are currently developing a facilitator training program that will be available to organizations or outside consultants, coaches and trainers who want to become leaders of this work around the world or inside their company.
Interested?
Schedule a free 30-minute consultation with one of our expert team members to explore if Proactive Conversations is right for you or your company.